Privacy Policy

Last updated: July 23, 2026

1. Information We Collect

• Account information: name, email address, phone number
• Payment information: processed directly by Stripe; PilatesNow does not receive or store full card numbers
• Booking history: classes booked, studios visited, prices paid
• Location information: if you grant permission, to show studios near you
• Device and usage information: collected automatically (browser type, pages visited) for basic analytics

2. How We Use Your Information

• To process and confirm bookings
• To send booking confirmations and receipts (via Resend, our email service provider)
• To show you relevant studios and classes nearby
• To improve the Service and troubleshoot issues
• To communicate with you about your account or bookings

3. Information Sharing

• Studios receive the name and contact information of users who book their classes, so they can honor the reservation.
• Stripe processes all payments and receives the information necessary to do so.
• Resend sends transactional emails on our behalf.
• We do not sell your personal information to third parties.
• We may disclose information if required by law or to protect the rights, safety, or property of PilatesNow, our users, or the public.

4. Cookies and Analytics

We use cookies and similar technologies to keep you logged in and understand how the Service is used. [Add specifics once analytics tooling is finalized.]

5. Data Retention

We retain account and booking information for as long as your account is active, and as needed to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain data practices. [California residents: CCPA-specific rights language needs to be added here and kept current with the law. Other states with their own privacy statutes — Virginia, Colorado, Connecticut, and others — may require similar disclosures if you have users there.] To exercise these rights, contact us at support@pilatesnowapp.com.

7. Children's Privacy

The Service is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

8. Security

We use industry-standard measures to protect your information, including relying on Stripe for payment data handling. No method of transmission or storage is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service.

10. Contact

Questions about this Privacy Policy: support@pilatesnowapp.com